NTT Sonority has launched “SonoVo,”  DX solution brand for all field workers.

By combining field-oriented communication devices, voice AI solutions, and on-premise communication solutions, NTT’s voice technology solves the challenges of field operations. It not only improves communication efficiency but also transforms business processes themselves, supporting the essential advancement of field DX.

Specifically, it offers the voice AI solution “SonoVo AI,” the field-oriented communication device “SonoVo GEAR,” and the on-premise communication solution “SonoVo BOX.” “SonoVo AI” records and structures field voice interactions in real time, automatically generating business reports. “SonoVo GEAR” addresses field-specific challenges such as noisy environments, two-handed work, and long working hours. “SonoVo BOX” is designed for areas with poor radio wave coverage or completely closed environments. The system does not rely on the internet or public networks, and the optimal configuration is selected according to the requirements of the site.

※Translating Japanese articles into English with AI