左から爪長部門長、滝野ＣＥＯ、デアンコウＣＴＯ、山下部長（From left: Ms. Tsumenaga, CEO Takino, CTO Diankou, and Mr. Yamashita）

NTT and NTT docomo business have entered into a capital and business alliance with Mujin, a company focused on digital transformation in manufacturing and logistics sites using physical AI and digital twin technology.
By combining  NTT Group’s cutting-edge technologies with Mujin’s control technology and implementation know-how, such as “MujinOS,” which enables robot intelligence and digital twins of entire factories and warehouses, the two companies will advance the realization of an autonomous, automated society through robot automation solutions and physical AI.
Minako Tsumenaga, Executive Officer and Head of Alliances at NTT’s Research and Development Marketing Headquarters, said, “Mujin and we have been working together to advance automation solutions, primarily at NTT docomo business. We hope to promote robot automation not only in manufacturing and logistics, but also in areas where robots have been difficult to implement, thereby alleviating labor shortages and improving productivity.”
Katsunori Yamashita, Executive Officer and General Manager of Solutions Services at NTT docomo business’s Business Solutions Headquarters, said, “We will develop robot automation solutions by combining our AI-centric ICT platform and data centers with Mujin’s robot control and management software. Furthermore, by providing comprehensive consulting and digital BPO services, we aim to create a cross-industry automated society that optimizes the entire supply chain.”
NTT docomo business expects cumulative revenue of more than 50 billion yen over the next five years.
Mujin CTO Rosen Diankou explained, “The key to automation lies in the OS. Most existing automation systems run on architecture created decades ago, and the true value of AI is not being realized. MujinOS was designed with AI in mind from the start.”
At its core is the digital twin, which serves as the core of all autonomous processing. Information from all control devices and production data is reflected in the digital twin and processed in real time, enabling optimal operation. Mujin CEO Kazuyuki Takino said, “Unlike general AI, the world of physical AI requires us to collect data from customers’ sites. This can only be done by a company with control technology like ours. When multiple robots work together, the amount of data becomes enormous, and customers become concerned about where the data is stored and its security. We cannot cover areas such as data centers, security, and networks on our own. We decided that the best solution would be to team up with a company that has the infrastructure, which led to this partnership”.

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