Sony Network Communications has developed “Shpica,” an AI knowledge platform that leverages AI to organically connect knowledge and talent scattered throughout an organization and promote collaboration across organizational boundaries. It will be available from October 1st.
This service is a human-centered knowledge management system that links and accumulates knowledge within an organization by “who the knowledge is relevant to.” Simply by asking the AI, users can instantly find the most relevant information and in-house experts. It can be implemented at the department level and gradually expanded as the organization grows.
It can be used for a variety of use cases related to intellectual asset utilization, regardless of industry, such as sharing employee experience and know-how, building skill maps, and establishing an in-house help desk.
In response to natural language questions, the AI ​​connects with various internal information sources, such as text, images, and PDFs, to search for information across the organization. It instantly presents relevant knowledge and in-house experts.

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