The Ibaraki City Fire Department has officially adopted Science Arts’ live communication platform, Buddycom, as its communication tool. This will significantly improve the speed and accuracy of information sharing during fire dispatches. It also enables real-time, multifaceted information transmission, including instant recording and playback of audio, tracking crew members with location information, and video situation confirmation, which were difficult with conventional radios.

The Ibaraki City Fire Department commented, “Information sharing between crew members has become much smoother, leading to more accurate decisions at the time of dispatch. Another major benefit is that the ability to share location information and video allows headquarters to accurately grasp the situation on the scene. In the future, we would like to consider collaborating with nearby hospitals and other organizations that require emergency communication.”

Roughly half of Ibaraki City’s mountainous areas, where fire and emergency digital radio signals are unavailable, account for approximately half of the city. There were challenges in sharing information due to the large number of dead zones even in urban areas and the difficulty in hearing voices.

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