The environment is arranged by the way things are said Chisato Tamaki (Mental Health Counselor)
How things are said. The same thing can be expressed in many different ways. Things can be sharp depending on how they are said, and a round egg can be cut into a square, but that is the same expression.
In counseling, there is a method of repeating the client’s words and confirming their own feelings. By repeating your own words, the mental work of becoming aware of your own feelings occurs.
As mental health experts who protect the hearts of working people, EMC mental health counselors learn the perspectives of experts through training and exchanges with other industries to improve their skills. Many mental health counselors are qualified as career consultants.
Surprisingly, there are many people who have many qualifications and accumulated experience, but have low self-esteem and have difficulty reaching the next step. In that case, casually praise what they have done. In Adlerian psychology, it is effective to “encourage from the side” rather than “evaluate and praise from above.” The true nature of praising is that it fosters dependency and takes away autonomy, which becomes a negative factor. So when do people feel most courageous? When they are thanked for their contributions to an organization or community. By receiving such gratitude many times, people gain the courage to grow autonomously.
I recently participated in a training session at the Yido Cooperative Association, where I learned that “how you say things” is important. It is a method called PEPTALK. Trust is the foundation, and receiving positive words makes you feel positive. For mental health professionals, what you say is also important, so you want to be careful about how you say it. Humans are inseparable from negative feelings, so if you reduce them, you will be less likely to be dragged down by low consciousness. It is important to use words that will fill you with higher consciousness and positive feelings.
More positive language will create an environment for a brighter and higher consciousness. This is true not only for personal language, but also for team building; it all depends on how you say it.
There was an organizational change at a certain company. The department was busy and no one wanted to go there, so when the manager mentioned the transfer, the subordinate looked anxious. “It’s a tough department with a lot of problems, but please do your best.” With just that one word, the subordinate immediately became anxious and dissatisfied. Meanwhile, another manager told the subordinate, “The new department hasn’t been able to produce results with the previous methods, so this is a chance to bring about change. You can use your skills!” Although it was the same transfer, the latter manager motivated the subordinate by the way he said it. The new manager at the new department thanked the subordinate for their actions every time they made improvements or suggestions. By receiving gratitude many times, the subordinate grows. It all depends on how you say it.
After union training, the teacher was driving home, but he misread the navigation system and ended up taking a long detour. “Teacher! We’re on the wrong road!” “I see. We can get home no matter where we go. Let’s talk slowly and go home.”
It all depends on how you say it.
※Translating Japanese articles into English with AI