Column Kohkanki|電経新聞

Column Kohkanki

The widespread use of touch panels at cash registers and restaurants has made it easier for users to visually understand payment and ordering, leading to improved service. In addition, it has become easier to obtain digital data, contributing to data-driven management of companies. I thought it was full of good things, but it seems that smooth panels have become a new hurdle for blind people. Against the backdrop of labor shortages, digitalization, automation, and unmanned technology will continue to advance. Although this trend cannot be stopped, it is still not good for more people to be left behind. (Kei)