“Digital, digital, everything is digitized. High-class people are fine with that, but people who aren’t can’t keep up.”
I heard this sigh. I’m not talking about Japan. It’s a British story. I traveled to London and Spain from April to May. Now that the Covid-19 pandemic has ended, I have been reconnecting with my friends, and have seen and heard about the Covid-19 crisis in other countries as well as the current situation.

It’s basically the same as Japan. Due to the self-restraint of the corona disaster, digital utilization has progressed, and now that the corona disaster is over, real exchanges are flourishing as a reaction. Especially in England, there was a coronation (coronation ceremony), and street parties were held here and there.
Real exchanges are becoming more popular, but digital utilization is not overshadowed. In particular, e-commerce and online home delivery are more established than in Japan, and the elderly and children use them regularly. A friend of mine buys most of her daily necessities from Amazon. It is very convenient because it can be delivered to your home quickly, but on the other hand, it is very troublesome if something goes wrong. I don’t know where to ask first. Even if they were able to inquire, it would not go smoothly with a rugged stance, saying, “We can’t respond because we can’t verify your identity.” At the end of the phrase, it seems that there are times when people despise him, saying, “I don’t deal with scams,” and “Why are you willing to lie?” It can be said that fraud related to e-commerce and Internet home delivery is rampant, but from the point of view of good citizens, it is an outrageous accusation. The sigh above is just that.

It has been pointed out that Japan is lagging behind in digitization, but at the moment, at least in my eyes, it does not seem to be falling behind. Rather, the software side of digital use such as support is advanced. In the near future, the world may come to accept Japanese-style digital use. (Kei Kitajima)