NEOS has enhanced the functions of its AI chatbot service “OfficeBot” by utilizing “ChatGPT” developed by OpenAI. Developed the GPT model.
OfficeBot is a proprietary AI that minimizes the labor and cost of chatbot operation. One of the main functions, “Document learning AI”, is a BOT that automatically searches documents for answers to user questions and presents the names of the documents and excerpts. It can be used simply by registering existing documents such as company regulations, and it is possible to easily share information and knowledge within the organization without the need for administrators to take the time and effort.
By linking ChatGPT with “document learning AI”, it has become possible to cross-cut and accurately pick up necessary information from a large number of documents existing in the organization, and present an easy-to-understand summary sentence as an answer.