Hitachi, Ltd. has developed a “general-purpose digital contact point” that enables one-stop use of consultation contact points and various procedural services provided by multiple business operators. This service will set up user booths in familiar places such as local branch offices, public halls, banks, stations, and mobile vehicles, and can be used online across the counter services of local governments and private companies, even from remote locations. provides various functions. With a large display and simple operation method, even elderly people who are unfamiliar with digital technology can use it intuitively with peace of mind.