Avoid contact center personal information risks KDDI Evolva and Mobilus|電経新聞

Avoid contact center personal information risks KDDI Evolva and Mobilus

KDDI Evolva and Mobilus signed a sales agency contract for “Secure Path” provided by Mobilus, and officially started providing a contact center service that combines “HumanChat”, a manned chat support provided by KDDI Evolva. .

Manned chat support that utilizes PCI DSS-compliant Secure Path, which is required for credit card payments, avoids the risk of handling personal information.